Refund Policy

Effective Date: 07/11/2025
Website: https://viral.kasiacifa.com/

Thank you for visiting Viral Kasiacifa. We value your trust and aim to provide transparent and reliable service. Please read our Refund Policy carefully to understand the conditions under which refunds may be issued.


1. General Policy

Since our services involve digital products, online campaigns, or promotional activities, all payments made on this website are considered final and non-refundable, except in cases where a clear technical or billing error has occurred on our part.


2. Eligibility for Refund

Refunds may only be considered under the following conditions:

  • Duplicate or accidental payment.

  • Technical issues that prevent service delivery (e.g., payment deducted but service not received).

  • Any other valid reason approved by our support team.

To be eligible for a refund, you must:

  • Contact us within 7 days of your payment date.

  • Provide a valid proof of transaction (payment receipt or screenshot).


3. Non-Refundable Situations

No refunds will be provided if:

  • You change your mind after making a purchase.

  • The service or campaign has already started, been delivered, or completed.

  • Delay or dissatisfaction occurs due to reasons beyond our control (e.g., third-party platform issues, client-side delays, etc.).


4. Refund Process

Once your refund request is received and verified:

  • We will notify you via email regarding approval or rejection.

  • If approved, your refund will be processed within 7–10 business days to your original payment method.


5. Cancellation Policy

You may cancel your service request before it begins by contacting our support team. Once the service has started or digital assets have been delivered, cancellation is not possible.


6. Contact Us

If you have any questions or concerns about this Refund Policy or wish to request a refund, please contact us at:

Email: support@kasiacifa.com